Lucilium was Founded on One Basic Principle...
"To Drive Complexity Out of Technology Decisions"
As founder of Lucilium, I understand the necessity for companies to make clear and strategic technology choices first hand.
My career began working for a large manufacturer of consumer products. Six years later I joined an outsourced contact center, headed-up their IT efforts, and eventually moved into operations for a $1.3B worldwide multi-site organization. About 10 years later I began to consult for a number of companies in the contact center space; operations, delivery, sales, and marketing were all facets of my engagements. Click here for my Biography
The context of the name came from a compilation of my experiences and the passion to do what is right for the customer.
Origin of Lucilium
"Compilation of Experiences"
"Passion to do What is Right for the Customer"
The English word "Lucid" meaning
- Easily understood; completely intelligible or comprehensible
- Clear perception or understanding
- Clear, plain, understandable, evident, and obvious
- Sound, reasonable
- Radiant, luminous, limpid
The Latin word "Consilium" meaning
- Advice, plan
- Intelligence, assembly
- Consultation
- Strategy, council
- Suggestion, adviser
Together Lucid and Consilium form the phrase, “Clear Strategies"
Call Lucilium Today and Begin the Clarity!
Client Experience (Past and Present) Includes
| Digi-Key Corporation | West Corporation | Microsoft |
| Integrys/WPS | Sento | Appleton Paper |
| ABB Manufacturing | Shopko Optical | Intuit Payroll |
| Johnson Financial | School Specialty | EarthLink |
| Northwestern Mutual | Sub-Zero | 3M |
| P&G/Gillette Corporation | Lacrosse Technology | Clorox |
| Masterfoods (M&M Mars) | Jewelers Mutual Insurance | SBC |
| Tel Mark Sales | Invacare | NATP |
| 24 Hour Fitness | Regency Furniture | Staples |
| Thrivent Financial for Lutherans | Direct Supply | Kimberly Clark |
| B&H Photo | Baldwin and Lyons | Oasis Financial |
| Excelsior College | City of Fort Wayne | DHL |
"He was instrumental in the success of the business of our customers by analyzing contact centers, designing new concepts to make the contact centers more efficient and working with engineers to effectively execute those designs."
Jacob Beyer
Lead Software Engineer
EDCi
"John provided us a phased approach so we could start small and grow. He put together an ROI template and worked closely with my call center manager to assemble a solid case. The results were simple and easy to understand."
Joel Flower
Director of Services
ABB Manufacturing
"His approach made the return easy to understand for all levels of management and was crucial in the decision to purchase the software."
Director of Operations
Large Distributor
"After go-live we encountered some challenging issues. John was always there to listen, make recommendations, and offer compromise."
Linda Johnson
Vice President of Operations
Digi-Key Corporation
"John’s ability to understand business needs, take those needs and put together a long term list of improvements, and build/show ROI to the customer have led to us achieving the Interactive Intelligence Vision award."
Jacob Beyer
Lead Software Engineer
EDCi
"He has the natural ability to relate to his customers and communicate those needs so that the customer’s vision could be successfully achieved."
Software Engineer